Premier Inn Burton On Trent Central

You get what you pay for with premier inn lovely room lovely bed, didn’t have much interaction with staff but when I saw them with guests they did seem accommodating and professional only downfall is that the windows didn’t open at all I thought premier inn always have those secure windows with the wire holding it in place so it doesn’t open far, the room was extremely hot to say the least But like I said other than the window which is minor premier inn always does the job

Very basic hotel paid for early check in which was from 11am but my sons room wasn’t ready until 12, receptionist seemed to be having a bad day not helpful and very sharp with replies to questions we also paid for unlimited breakfast but we were told that we had to place an order for hot food and therefore not unlimited

We have stayed at many Prem inns across the UK over the years. We had a 2 night stay due to business in the area. Sat nav gets you straight here and there is a huge carpark which is free. Just be aware this carpark is in constant use by local learner drivers which can be concerning due to a near miss by one. Opposite is Morrisons should you need it and 2 mins away is B&Q, The Range and B&M This is an average prem building which for us, the lady in the Beefeater next door was by far the most polite lady we met whilst staying here, and the young man in reception. It’s worth noting, The Beefeater does not open until 5pm everyday. Noise on the ground floor is not the quietest, lots of noise from other rooms and above. Food in the restaurant was good, and plenty of space there. Nice place, comfy and bed was lush

Rubbish stuffy room, unable to open window for fresh air. Uncomfortable fold up bed, reception fixed by putting duvet under. Fix sink with a screwdriver also. No one cleaned the room, even after asking receptionist. The WiFi was absolutely rubbish!

Stayed in a family room - 2 adults, 2 chn. Clean room, plenty of space. Possibly could do with some TLC and looking a bit tired but more than acceptable. TV and WiFi available and tea and coffee. No fridge. Meals in adjacent pub. Even meal wasn't great but breakfast was great Definitely recommend - absolutely worth the money.

Hotel lovely as alsays for Premier inn, clean and tidy. service at bar terrible and rude and no draft at all. Customer service training required. Not sure grunting at customers is part of the training. Lets down the good reputation of premier inn.